By regularly logging into COMPASS you will be kept well informed about what is happening at Ripponlea, including information specific to your child.
How to Access and Log into the Compass Parent Portal for the first time:
The Home Screen will appear once you have succesfully logged into COMPASS. This provides you with relevant alerts that require your attention (e.g. unexplained absences), the school calendar, a News Feed and quick links to your child's profile.
After you've completed the process mentioned above, you can also download and use the 'Compass School Manager' app, available for iOS or Android.
Compass has an intuitive interface, however if you would like more instructions, please look at the FAQ below or email email@example.com at any time for additional help.
How do I gain access to the Compass Login details for my child/ren?
How do I report an absence?
Full day absences must be reported via the Compass Parent Portal. Please click this 'How to report an absence' guide for detailed instructions.
How do I report lateness/early departure during school hours?
Lateness and early departures during school hours are reported via the school office when you sign your child in and out (NOT via the Compass Parent Portal).
What does the term 'Unexplained Absence' mean?
This is Compass/DET terminology and simply means that your child has been marked ‘Not Present’ and that this has not been explained by another school activity or ‘Parent Approval’.
If you receive an alert regarding an ‘unexplained absence’, click on the alert, select the ‘unexplained absence’ you wish to approve and then click on the ‘Explain with Note/Approval’ button to enter the reason for the absence.
Please note that alerts only appear in the BROWSER version of Compass.
Can I reverse an approval for an absence once it has been entered?
Parents cannot edit or delete approvals once they have been entered into Compass – please contact the School Office on 9527 5728 or firstname.lastname@example.org if an approval needs amending.
How do I access the News Feed?
The News Feed (My News) will appear (on the right-hand side of the screen) as soon as you log into the browser version of Compass. You can return to this page at any time by clicking on the 'Home' image in the tool bar at the top of the screen.
The News Feed appears on the 'Home' screen of the app (under the photo of your child/ren).
How do I view the School Calendar?
The School Calendar is only available in the browser version of Compass. From the Main Menu (tool bar at the top of the screen), select the 'Calendar' image (next to the 'Home' image). When in the app, if you 'swipe right', there is an option to 'Open in Browser' which will enable you to view the School Calendar.
For detailed instructions and tips on the School Calendar please click the 'How to view the school calendar' guide.
How do I download my child's Semester Reports?
Click on the 'View Academic Reports' from the homepage (browser version) or tap on your child's photo in the app and select the 'Reports' tab.
Why doesn't my child's photo appear?
Your child's photo will not appear if your child was not present for School Photos.
What features are on the Home Screen?
You can read about all features of the Home Screen in this guide.
How do I update my email address & mobile number?
Upon first log in via a web browser you will be prompted to update this information. You can update this information at any time by accessing Tools (cog at the top right of the screen) and then Update My Details (only available in the browser version).